Eye clinic liaison officers (ECLOs) are available throughout Moorfields networked sites to assist those living with sight loss. This includes patients, their relatives and carers.
The ECLOs at City Road will explain the process of registration and complete the clerical section of the CVI with the patient, if this is agreed by the consultant ophthalmologist, who will complete the clinical section.
The sensory impairment department helps anyone who has a degree of sight loss. They are able to provide services like social work support, general advice, vision rehabilitation, practical support and mobility training.
Our drop in service is open from 9am - 5pm, Monday-Friday. The ECLO office is located on the ground floor of the hospital (next to the cashiers’ office).
The Health Information Hub, run by Friends of Moorfields, is a space where patients can find out more about eye health, their own eye conditions, and what help is available to them.
Two ECLOs and a team of trained volunteers are on hand to provide information about eye conditions, facilitate access to appropriate services beyond Moorfields, or just offer a friendly chat. Patients and their carers and families can drop by any time – no need for an appointment.
Find the Health Information Hub near the main entrance at Moorfields City Road, or call 020 7253 3411 ext 2670 to talk to the team.
You can also reach the team by email at moorfields.friends@nhs.net