Moorfields A&E department is open 24 hours a day, seven days a week.
We are based in Moorfields Eye Hospital, 162 City Road, London, EC1V 2PD.
To speak with an experienced ophthalmic nurse please contact Moorfields Direct on 0207 566 2345
- 9am to 9pm, Monday to Friday.
- 9am to 5pm on Saturdays.
Please be aware that Moorfields Eye Hospital NHS Foundation Trust operates a zero tolerance policy in regards to abusive and aggressive behaviour towards our staff.
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Virtual consultation
Learn more about immediate access to eye specialists with our virtual consultation service.
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Attend a virtual consultation
Access your emergency care virtual consultation: 9:00am to 9:00pm Monday to Sunday.
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Nurse led helpline
Moorfields Direct, speak with experienced ophthalmic nurses: 9am to 9pm Monday to Friday and 9am to 5pm Saturdays.
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Before you visit
Here are a few things to be aware of before you visit our A&E
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Welcome to A&E
As we welcome you to A&E here is some information about what to expect during your visit.
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Treatment and care
How decisions are made about your treatment at A&E
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Urgent care clinic
Designed to offer care for patients who have urgent conditions but do not need A&E
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Paediatric care
In Moorfields children’s A&E, your child will be assessed by a triage-trained nurse.
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Retinal emergencies (VRE)
Access the vitreous retinal emergency clinic (VRE)
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Troubleshooting virtual consultations
Guidance if you're experiencing difficulties before or during your virtual consultation
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Emergency conditions
The following lists provide a guideline of when to seek assistance.
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Patient Guidance
Patient advice for eye conditions and concerns.
Moorfields Private Rapid Access and Urgent Care clinic
Moorfields Private offers a rapid access service with same and next day appointments available